All artworks and products are shipped from Armidale, Australia.
Orders for original art, greeting cards and tea towels will be packaged and shipped within one working day of ordering unless agreed otherwise.
Fine Art Prints are printed to order and will be packaged, hand-signed, and shipped within 7-14 days.
Prints will be posted in mailing tubes. Original pieces on stretched canvas will be carefully packaged and shipped in a box. Products such as tea towels & greeting cards will be posted in a mailing bag, box, or tracked envelope.
All pieces will be packaged with care to ensure a safe delivery.

Online pricing is inclusive of free shipping and handling anywhere in Australia for orders over $50.
Orders under $50 will have a flat rate of $10 applied at checkout.
Packages are sent via regular Australia Post or courier, and a tracking number will be provided once your parcel has been sent.
Please be mindful that you are responsible for tracking your purchase. Failure to collect your parcel from your local post office will result in your parcel being returned to me, and you will need to cover the costs of re-postage.
Delivery times can vary depending on location and times of the year (e.g., Christmas). Regular post items should arrive in 2 to 5 business days for same-state deliveries. Please allow up to 7 business days for interstate deliveries. These are indicative times by Australia Post and cannot be guaranteed.
Upon confirmation of your order, please double-check that your postage address is correct. If it needs to be altered, please email me at robynmarkeyart@gmail.com with the correct information. Unfortunately, I cannot take responsibility for an incorrect address input at checkout. If the order is returned to sender (Robyn Markey Art), shipping charges will apply to re-send the order.

Please note that I do not accept returns or exchanges for change of mind.
Every necessary precaution is taken to ensure your parcel arrives safely. However, if your item is damaged, please report it within 24 hours of receiving the parcel.
To report damage, please send an image depicting the damage/fault (including the packaging) along with your name, order number, and contact details to robynmarkeyart@gmail.com This information is necessary for the insurance claim process with shipping companies.
Once your email has been reviewed, I will contact you to arrange for a replacement, exchange or refund.
Free returns for Damaged Items: In the case of damages where the buyer is not at fault, Robyn Markey Art will cover the shipping costs for returning the damaged item. The damaged item must be returned within 14 days before a replacement is sent out.
Replacement Dispatch Times: In the event of damage, please allow up to 2 weeks for the dispatch of a replacement, unless agreed otherwise. This is to allow for reprint or re-creation times, depending on the item.